HP Portable Laptop (Include 1 Year Microsoft 365), 14’’ HD Display, 16GB RAM, 64GB eMMC, Intel Quad-Core N4120, Student and Business, Webcam, HDMI, Wi-Fi, RJ-45, Windows 11 Home, Pink

I’m in love. Bought a new laptop bc my old one is super slow and will only turn on if it’s constantly plugged in lol had it since high school. Seen this light pink and omg I had to get it. Easy to set up and love the shade of color sooo much. Recommend!! Deff good for school, work and watching Netflix. And the sound is amazing as well! Love it!

This is my review of the HP 14-inch Portable LaptopI purchase this HP 14-inch Portable Laptop because I needed a laptop with Windows 11I like this HP 14-inch Laptop because is easy to carry when I go outsome of the item features of this HP Laptop are that it is easy to carry, it works great andit comes with Windows 11

I thought this was just the right PC for us. We don't need much, web browsing, some gaming, some MS Office work. Yesterday I saw that the laptop OS needed update so started it. Noticed it was taking some time so I just let it do its thing all day. Went to turn the laptop back on that evening, and got a flash from the monitor but nothing else. I knew it wasn't a power issue because the separate mouse (not included) was lit, indicating it was connected. Tried everything I could think of then went to HP website. HP tells me there's 15 days left on the warranty ("whew!") and gave me repair options (phone, chat, local warranty provider [Best Buy]). I chose to go to Best Buy. They worked on the laptop for about 25 minutes, and while I can't tell exactly what was done, I do know it was a series of keystrokes and a flash drive. Geek Squad hands the laptop back to me and tells me it's a hardware issue and not worth the cost of repair. I take the laptop back home and get in a chat with technical support. They have me do what appears to be the same steps Geek Squad did. Then they tell me I need an empty flash drive to reset/reinstall the BIOS. Now I'm not really that tech savvy, but I know enough to tell the technician that all the steps that they have had me do I already had done by Geek Squad, their authorized repair center. Tech tells me that without doing that last step with the empty flash drive they cannot determine that it is truly a hardware issue (really??!) and that they won't be able to give me a repair/replacement if I don't take that last step.Sorry, HP, but you cannot convince me that the cost of a replacement laptop is worth more than the bad taste in my mouth, and my withering review (not only on Amazon, but to anyone who asks) of your inability to honor your very limited warranty. I can't imagine why you wouldn't send a replacement of a low-end laptop just to keep positive goodwill towards your customers. And it's why I strongly suggest anyone reading this review to search for a different unit.

You would think that a manual would come with the computer. Maybe it does if you wade through all the "Support" pages that offer no support but just frustration. Take you down the rabbit hole. Like I have time to figure out how to work their maze of non-logic. Geeze, it's frustrating when such simple things are made to be impossible. I did find something on line, but it's for a generic type computer, not the EXACT computer. Only reason I gave it 4 stars is you get what you paid for. This computer is dirt cheap. - high value. Hard to beat the price. HP used to be a good company when they came out with the HP 35 and 15c calculators back in the 80s. After that they just haven't figured out how to communicate. If you want real customer support from HP, don't waste your time looking for it. Doesn't exist.

This HP laptop is a fantastic choice for everyday computing. It boots up quickly, runs smoothly, and is ideal for work, school, or casual use. The design is slim and modern, making it easy to carry around whether you're at home, in the office, or on the go.One of the best perks is the included 1-year subscription to Microsoft 365, which gives you access to Word, Excel, PowerPoint, and more—perfect for students and professionals alike. The display is bright and crisp, and the keyboard is comfortable for extended typing sessions.Battery life is solid, performance is dependable, and HP’s build quality feels durable. Overall, this is a well-balanced laptop that offers excellent value—especially with the Microsoft 365 bonus included.

For the price it's fine

Ought this 8 month ago and still working like new

I’m not a Windows user but I needed it for one specific purpose, so this laptop was the best value on Amazon. Plenty of RAM, which gives me some confidence that I won’t get too bogged down. Not too impressed with the build quality but I can’t complain for the price. The trackpad is annoying but you can just touch to click which helped SO MUCH once I realized that. Setup was a nightmare, but expected from Windows. Still it was worse than I expected. I think at least part of that is HP as the problem I had with the setup showed several people online describing the same frozen screen at the same stage, also on HP models. Now it’s all done I’m glad I got this and didn’t have to spend much. It’s working smoothly now. I don’t really have an opinion about the screen or anything like that because I’m not using it for regular daily tasks.